I believe that I have a duty to respect the privacy and data protection rights of people who use the Tea Lautala Graham website, tealautalagraham.com.
I understand that all visitors to tealautalagraham.com are entitled to know that their personal data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party.
Your data is only collected, processed and stored when absolutely necessary and in compliance with legislation. I will never sell, share, distribute or make public your personal information.
You can read about your rights and my obligations to you regarding the processing and control of your personal data at https://www.knowyourprivacyrights.org/
It sets out the conditions under which I may process any information that I collect from you, or that you provide to me. It covers information that could identify you (“personal information”) and information that could not.
This policy covers the collection, processing and other use of personal data under the UK Data Protection Act, 1998 (DPA) and the EU General Data Protection Regulation, 2018 (GDPR).
The owner and data controller of this website is Tea Lautala Graham, owner/director of Tea Lautala Graham.
If you have any enquiry regarding the collection or processing of your data you should write to me by email in the first instance using this email address: firstname.lastname@example.org
There are six possible bases for collecting and/or processing your personal information defined in the GDPR.
I will usually use the basis of contract and the basis of consent. The remaining bases may also apply in certain circumstances.
If a basis on which I process your personal information is no longer relevant then I shall immediately stop processing your data.
If the basis changes then if required by law I will notify you of the change and of any new basis under which I have determined that I can continue to process your information.
You can find out more about the bases for legitimate use of personal data at this page: https://www.knowyourprivacyrights.org/legitimate-uses/
When you buy a product or service from me or otherwise agree to my terms and conditions, a contract is formed between you and me.
In order to carry out my obligations under that contract I must process the information you give me.
Some of this information may be personal information. I may use it in order to:
I process this information on the basis there is a contract between us, or that you have requested I use the information before we enter into a legal contract.
Additionally, I may aggregate this information in a general way and use it to provide class information, for example to monitor my performance with respect to a particular service I provide.
If I use it for this purpose, you as an individual will not be personally identifiable.
I shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.
When you browse my website or ask me to provide you more information about my business, including my products and services, you provide your consent to me to process information that may be personal information.
Sometimes you might give your consent implicitly, such as when you send me a message by e-mail to which you would reasonably expect me to reply.
Except where you have consented to my use of your information for a specific purpose, I do not use your information in any way that would identify you personally.
I may aggregate it in a general way and use it to provide class information, for example to monitor the performance of a particular page on my website.
I continue to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists.
You may withdraw your consent at any time by instructing me at email@example.com
However, if you do so, you may not be able to use my website or my services further.
I may process information on the basis there is a legitimate interest, either to you or to me, of doing so.
Where I process your information on this basis, I do so after having given careful consideration to:
For example, I may process your data on this basis for the purposes of:
Sometimes, I must process your information in order to comply with a statutory obligation.
For example, I may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order. This may include your personal information.
When I receive a complaint, I record all the information you have given to me and use that information to resolve your complaint.
If your complaint reasonably requires me to contact some other person, I may decide to give to that other person some of the information contained in your complaint.
I do this as infrequently as possible, but it is a matter for my sole discretion as to whether I do give information, and if I do, what that information is.
I may also compile statistics showing information obtained from this source to assess the level of service I provide, but not in a way that could identify you or any other person.
If you complain about any of the content on tealautalagraham.com, I will investigate your complaint.
If I feel it is justified or if I believe the law requires me to do so, I will remove the content while I investigate.
If I think your complaint is vexatious or without any basis, I shall not correspond with you about it.
When you contact me, whether by telephone, through my website or by e-mail, I collect the data you have given to me in order to reply with the information you need.
I record your request and my reply in order to increase the efficiency of my business.
I keep personally identifiable information associated with your message, such as your name and email address so as to be able to track my communications with you and to provide any service required.
Cookies are small text files that are placed on your computer’s hard drive by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the website so that it can be improved.
Some cookies may last for a defined period of time, such as one day or until you close your browser. Others last indefinitely. Your web browser should allow you to delete any you choose. It also should allow you to prevent or limit their use.
Requests by your web browser to the servers for web pages and other content on the website are recorded. I record information such as your geographical location, your Internet service provider and your IP address.
I also record information about the software you are using to browse my website, such as the type of computer or device and the screen resolution.
I use this information in aggregate to assess the popularity of the webpages on the website and how the website performs in providing content to you. If combined with other information I know about you from previous visits, the data possibly could be used to identify you personally.
To obtain a copy of any information that is not provided on my website you may send me a request at firstname.lastname@example.org
After receiving the request, I will tell you when I expect to provide you with the information, and whether I require any fee for providing it to you.
If you wish me to remove personally identifiable information from my website, you may contact me at email@example.com
This may limit the service I can provide to you.
When I receive any request to access, edit or delete personal identifiable information I shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.
I do not sell products or provide services for purchase by children, nor do I market to children. If you are under 18, you may use my website only with consent from a parent or guardian.
My website uses Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give me.
Whenever information is transferred between us, you can check that it is done so using SSL by looking for a closed padlock symbol or other trust mark in your browser’s URL bar or toolbar.
If a dispute is not settled then I hope you will agree to attempt to resolve it by engaging in good faith with me in a process of mediation or arbitration.
If you are in any way dissatisfied about how I process your personal information, you have a right to lodge a complaint with the Information Commissioner’s Office. This can be done at https://ico.org.uk/concerns/
Except as otherwise mentioned in this privacy notice, I keep your personal information only for as long as required to:
16/09/2021 – Version 1
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